Ear wax can easily become impacted in the ear canal causing pain, loss of hearing, balance upset, and hearing aid feedback (whistling).

Our Audiologists hold an Advanced Certificate for earwax management from the College of Speech and Hearing Health Professionals of BC. They are trained to perform ear cleaning procedures using micro-suction, irrigation and curettage techniques in accordance with all relevant clinical standards. No referral is required.

Common Causes of Wax Build Up

  • Attempted at-home wax removal
  • Narrow ear canals
  • Wearing hearing aids or ear plugs
  • Loss of elasticity and aging
  • Hormonal changes in the body
  • Changes in weather or living and working in a dusty environment
  • Medical conditions

Our Methods of Ear Wax Removal


Removing ear wax using micro-suction is the easiest and safest way to have wax removed from your ears. A fine low pressure suction device is inserted into your ear canal to remove the wax. During the procedure, no liquids are used, so there is no mess. The procedure only lasts a few minutes. 

Mechanical (Curettage)

This procedure is performed when the ear wax is closer to the opening of the ear canal. The ear wax is pulled out using special tools such as ear forceps, wax hook and curette. This procedure is also performed dry.


A special ear spray system is used to remove your ear wax. Warm water which is closer to your body temperature is gently sprayed into your ear canal. A container is kept under your ear which collects the water and washed-out ear wax. Traditional irrigation sprays water directly into the ear canal, which can be painful, dangerous and messy. However, our system gently sprays water with three divergent streams which are directed to the ear canal walls which makes this system safe and comfortable.